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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Tidwell

Ashley Tidwell

October 27, 2024

5  out of  5
rating by Ashley Tidwell
"Laqueena was so kind, so sweet, very professional- very knowledgeable and skilled, very DEMURE! THANK YOU!"
We responded:
"Ashley, thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Laqueena. She truly goes above and beyond for our customers. We appreciate your feedback and look forward to serving you again soon!"
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Valerie Moore

October 24, 2024

5  out of  5
rating by Valerie Moore
"Today when I spoke with Deion Sanders he was very professional and his customer service was absolutely out of this world. He was easy to talk to and he also helped me purchase some renters insurance which lowered my auto insurance. On a scale 1 to 10 I would give him a 10. He did a great job!😊 Very happy customer."
We responded:
"We’re glad to hear that Deion provided you with excellent service for your auto and renters insurance needs. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to assisting you again in the future!"
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Donna Belk

September 25, 2024

5  out of  5
rating by Donna Belk
"Very professional‼️"
We responded:
"Thx Donna"
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A C

August 15, 2024

5  out of  5
rating by A C
"Deion has took care of me since I first got insurance with State Farm from the good and the bad he has always kept a positive attitude. I’m not the best customer when it comes to situations but his attention to detail, compassion and his relatability is spot on. Thank you Deion"
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Stacey Patterson

August 2, 2024

5  out of  5
rating by Stacey Patterson
"Deion was amazing and very patient with my not always able to answer the phone multiple times. He was pleasant and very informative!"
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Haley Girl

July 11, 2024

5  out of  5
rating by Haley Girl
"I've been with Michael Grant State Farm for more than 14 years....and State Farm in total about 20. I've been assisted by several agents in this office due to the high turnover. I've been told that insurance is a tough business to understand. True or not.....knowledge of the business is key in order to follow up and follow thru. Just let me know you're still working on it......don't drop the ball and never pick it back up. Just as I was ready to pull my the account from that office to another....Kay answered the phone that day! From June 25th to July 3rd, questions were answered, quotes and documents were completed and delivered to all parties involved as promised. Kay not only saved the day....she was able to keep the account in that office. I hope she is there for longer than others have been. I understand that transferring business from one office to another is frowned upon.....and maybe a hassle for me too.....I just want better service and follow up. Kay provided me with that. Thanks Kay! 😊"
We responded:
"Ms. Haley, thanks for sticking with us and allowing us to serve you for the last 20 years. I am blessed to have Kay on the team. 🙏"
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Wanda Washington

June 16, 2024

5  out of  5
rating by Wanda Washington
"I enjoyed speaking with Dionne. He was a great help to me. He was very patient and answered every question and some other things that I was not aware of. Thank you Dionne 😀."
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Jennifer Aguilar

June 4, 2024

5  out of  5
rating by Jennifer Aguilar
"Deion was very attentive and fast."
We responded:
"Thank you so much for your kind words! I'm glad to hear that you were satisfied with his service. If you have any more feedback or need further assistance, please feel free to reach out."
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Joseph Barron

June 4, 2024

5  out of  5
rating by Joseph Barron
"Deion Sanders was awesome in assisting me and what I needed as far as my insurance needs"
We responded:
"Joseph, thanks for letting us assist you. Deion is here to help with all your insurance needs. "
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Angelina Pignato

May 30, 2024

5  out of  5
rating by Angelina Pignato
"Deion was super helpful throughout this process of transferring my insurance! He was attentive and quick to respond to any of my emails, calls or texts. Thank you, Deion!"
We responded:
"Angelina, we are happy to have you a part of the State Farm family. Thanks for allowing us to handle your insurance needs and for sharing your comments about Deion. He is awesome! 💯"
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jarold sabillon

May 22, 2024

5  out of  5
rating by jarold sabillon
"Deion Sanders went above and beyond to get me insured on time and let me drive off in time with my new car!"
We responded:
"Hello Jarold, I’m happy Deion was able to assist you with your auto insurance. Enjoy your new car!"
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Carlos J

May 15, 2024

5  out of  5
rating by Carlos J
"100% please with Deion sanders . 100% customer service .100% satisfied. A+ satisfaction"
We responded:
"Happy you were satisfied with the service Deion provided. "
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Donna Harding

May 15, 2024

5  out of  5
rating by Donna Harding
"State Farm is the Best Insurance Company ever. I will always stay with State Farm. Thank you Deion Sanders."
We responded:
"Donna, we appreciate you being a valued policyholder and apart of the State Farm family. "
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Gregory Steel

May 8, 2024

5  out of  5
rating by Gregory Steel
"My insurance Rep was helpful and patient with assisting me with my insurance policy"
We responded:
"Gregory, thank you for giving us the opportunity to assist with your insurance needs."
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Vishal Jain

May 7, 2024

5  out of  5
rating by Vishal Jain
"It was a such a great experience to have service with Deion. Promptly taken action and completed my work within an hour."
We responded:
"It's wonderful to know that your interaction with Deion was a positive one, Vishal!"
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Chelsea Browne

May 4, 2024

5  out of  5
rating by Chelsea Browne
"Deion was the epitome of EVERYTHING great! He made the transition from Geico auto insurance to State Farm Auto insurance seamless and hassle-free! Coming from someone who refused State Farm in the past due to negative feedback, there’s NO way in the world I’d be willing to do business with. Deion 10000% changed my perspective and exceeded my expectations sevenfold. If you’re in the market to renew your auto policy, reach out to him! No, we aren’t personal friends and this isn’t a paid review….just a VERY satisfied customer who cannot rave enough about the money Deion saved my son and me and the amount of stress he removed from our auto insurance nightmare. #DEIONSANDERS #ALLSTATE #LEAVEGEICO #STATEFARM ALL DAY! Apologies if I misspelled your name"
We responded:
"Chelsea, thanks for those kind words. I am glad we were able to save you some coins on your auto insurance. Thank you for giving State Farm a chance. You are correct about Deion and I get the pleasure of working with him everyday. 😁 "
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Michael Ratchford

May 3, 2024

5  out of  5
rating by Michael Ratchford
"Very courteous and professional environment!"
We responded:
"Thanks Michael. We appreciate your business. "
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J C

April 27, 2024

5  out of  5
rating by J C
"Michael Grant and team are great! Knowledgeable and helpful no matter the day or the matter at hand. Don’t hesitate, give them a call."
We responded:
"JC, thanks for allowing us to handle your insurance needs! 🙏🏽"
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Quay Nash

April 25, 2024

5  out of  5
rating by Quay Nash
"I just love when I call its like we're family thank you Deion"
We responded:
"Quay, we are happy to have you a part of the State Farm family. "
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The Inspower Agency

April 19, 2024

5  out of  5
rating by The Inspower Agency
"I’ve been a long time customer of Michael Grant. I know and trust him and his team do the best they can to meet my needs. He is especially careful with who he brings in as a team member and Deion like his namesake is a star. Super professional, thorough, and honest. I look forward to continuing doing business with Michael and his team!"
We responded:
"I agree, Deion is a superstar and I’m excited to have him on the team. Thank you for trusting us to take care of your insurance needs. "
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A A

March 24, 2024

5  out of  5
rating by A A
"My Tuesday March 19 began like any other day for a Management Consultant, filled with virtual meetings, client reports, and business calls. But that day, something extraordinary happened, a lady ran through a red light, causing significant damage to my entire front end and to the car next to mine. Thankfully, no one was hurt. Immediately following the accident, I contacted my insurance agent, Michael Grant, with State Farm on Kings Drive, to inform him of the situation. Remarkably, Michael answered my call on the first ring. He walked me through what to do including taking pictures, jotting down details, getting names of any witnesses and calling the police. Always call the police- Always. He stayed on the phone with me until the tow truck came because i was still a little disoriented from the hit to my car. I just want to lift up this brother and his business, he is also a Kappa. Michael's swift and caring response truly exemplifies what it means to provide outstanding customer service. If you're seeking assistance from an insurance agent who goes above and beyond, I highly recommend contacting Michael Grant with State Farm on South Kings Drive"
We responded:
"Thanks for the kind words and allowing me to handle your auto insurance. I am grateful you were not injured. "
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Adam K

February 7, 2024

5  out of  5
rating by Adam K
"Have been a customer at Michael Grant office since 2010! Home, Auto, Jewelry coverage. Always great service. Super fast response anytime we have needed an insurance update or administrative question."
We responded:
"Adam, it’s our pleasure to handle your auto, home and jewelry insurance. Thanks for your trust in us!"
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3 Amor

December 8, 2023

5  out of  5
rating by 3 Amor
"The vibe in the office first off was amazing!!! There is relaxing music, drinks and candy:). It was a pleasure working with Shanelle who helped my family and I get signed up for some life insurance. She explained everything to me in depth and made sure I was clear before leaving!!!"
We responded:
"I’m glad Shanelle was able to assist you with protecting you and your family with a life insurance plan. "
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Miguel Rodriguez

October 4, 2023

5  out of  5
rating by Miguel Rodriguez
"Excellent service and the agent was very helpful. Answered any concerns and was very welcoming."
We responded:
"Miguel, we are here to serve you regarding all your insurance needs in Charlotte. "
Profile photo of Baseem Carroll

Baseem Carroll

October 4, 2023

5  out of  5
rating by Baseem Carroll
"Spoke with Elizabeth Garcia last week about a quote, she was timely and extremely helpful. Such a delightful experiencing dealing with the agents from this office."
We responded:
"Baseem, we are grateful to have Ellie on our team. We are here to help you with all your insurance needs. "