State Farm® Insurance Agent Michael Grant
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joan Dunn
March 17, 2026
5
out of
5
rating by Joan Dunn
"Excellent efficient service ."
We responded:
"Thank you for your kind review of State Farm Agent Michael Grant’s Team. We appreciate it!"
Camden Murphy
March 16, 2026
5
out of
5
rating by Camden Murphy
"Frances was SO helpful when I had an urgent request. Thank you so much Frances!"
We responded:
"Camden, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Michael Grant’s Team!"
Bambi Brazzle
March 14, 2026
5
out of
5
rating by Bambi Brazzle
"It is always such a pleasure to call Michael Grant State Farm office, whether it be Mr. Grant himself or the folks he has on his team, everyone is always so kind and 100% helpful. It always feels like you are talking to an old friend. This week was no different when I needed a copy of my Homeowner's Insurance document Miss Se'Nya Bartlett was the Team Member to answer the phone and she was truly a pleasure and joy to speak with and she quickly got me exactly the document copy I needed. Thank You Very Much!"
We responded:
"Thank you for sharing such a wonderful review! We're delighted that our team, especially Se'Nya Bartlett, made your experience easy and pleasant. Providing friendly, attentive service is very important to us, and we're happy to hear you felt well taken care of. Please don’t hesitate to reach out anytime you need assistance—we’re always here to help!"
Gregory charlotte
March 6, 2026
5
out of
5
rating by Gregory charlotte
"A wonderful customer service. the customer rep was very professional. And she satisfied all my questions professionally."
We responded:
"Gregory, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! See you next time!"
Tim Williams
March 4, 2026
5
out of
5
rating by Tim Williams
"Mr Grant and his entire team are true professionals. Fast, effecient and courteous service. I highly recommend this agency for all your insurance needs. Special thanks to Ms. FRANCIS. She went above and beyond to make sure I had the coverages I needed. I highly recommend Ms. FRANCIS for all your insurance needs.... THANK YOU MS FRANCIS"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in CHARLOTTE to know that you had such a wonderful experience with us here on State Farm Agent Michael Grant’s Team. Thank you so much for the 5-stars, Tim! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michael Grant’s Team anytime. "
Althea Townes
February 24, 2026
5
out of
5
rating by Althea Townes
"Excellent service, very professional."
We responded:
"Althea, thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything, please don't hesitate to reach out to our team. _"
deborah burley
February 23, 2026
5
out of
5
rating by deborah burley
"Great customer service. I am helping my Mother now with her insurance needs, as she is getting a bit up in age. She has been with Michael Grant for many years. Frances has been such a pleasure to work with. As I live out of state, she has been very helpful , friendly and understanding. Thanks Francis!"
We responded:
"Deborah, thank you for sharing your positive experience! We're so glad Frances has been friendly, understanding, and helpful, especially with you being out of state. It means a lot to us that your mother has trusted Michael Grant State Farm Agency for many years, and we look forward to continuing to provide excellent service for your family. Thanks again for your kind words!"
Madeline Saunders unicorns store
February 20, 2026
5
out of
5
rating by Madeline Saunders unicorns store
"Ms. Frances goes above and beyond to make sure I have everything set for my insurance. She is consistent and very detailed in providing customer service. Great Job and keep up the good work that you provide to Statefarm customers."
We responded:
"Thank you for sharing your experience! We’re so proud to have Ms. Frances on our team—her dedication and attention to detail truly make a difference. We appreciate your kind words and will be sure to pass along your praise. Thanks again for trusting us with your insurance needs!"
Michael Newton
February 20, 2026
5
out of
5
rating by Michael Newton
"They been very helpful when I call i am very pleased with them"
We responded:
"Thank you for your kind review of State Farm Agent Michael Grant’s Team. We appreciate it!"
Chris Ervin
February 20, 2026
5
out of
5
rating by Chris Ervin
"Great experience very nice and helpful."
We responded:
"Thank you for the amazing review, Chris! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Nelson McCoy
February 19, 2026
5
out of
5
rating by Nelson McCoy
"This company is truly amazing and I appreciate the hospitality that they provide to their customers. Thank you for your support!"
We responded:
"Nelson, we really appreciate your wonderful feedback! It’s our pleasure to provide excellent hospitality and support to our customers. Thank you for choosing us for your insurance needs, and we’re excited to continue serving you!"
Zoe Winston
February 16, 2026
5
out of
5
rating by Zoe Winston
"I got a call to let me know about my up coming premium. I had a very nice experience and conversation. She was able to answer my questions. I have been with Michael Grant for many years and I have always had good service."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in CHARLOTTE to know that you had such a wonderful experience with us here on State Farm Agent Michael Grant’s Team.Zoe, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! See you next time!"
Carlos J
February 13, 2026
5
out of
5
rating by Carlos J
"100 percent customer service with Se'nya A+ assisting me. Thank you..."
We responded:
"Happy you were satisfied with the service Deion provided. "
Jim Harwood
February 9, 2026
5
out of
5
rating by Jim Harwood
"Michael has always been a big help when wading through insurance issues / policies etc. His assistant Francis Massey is outstanding. I needed some up dated forms and she had them filled out and mailed within 2 hours of my request. Do business with this professional group of people, you wont be disappointed . Jim Harwood"
We responded:
"Jim, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Michael Grant’s Team—we are always here to help!"
Elle Cencic
February 7, 2026
5
out of
5
rating by Elle Cencic
"Se’Nya took the time to call and explain my policy changes (decrease in auto premium!) and was patient when answering all my questions."
We responded:
"Thank you so much for your kind words! We're glad Se’Nya could take the time to clearly explain your policy changes and help answer all your questions. Providing excellent service and making sure you feel confident about your insurance coverage is our top priority. If you ever need anything else, don’t hesitate to reach out!"
Julia Burton
February 5, 2026
5
out of
5
rating by Julia Burton
"It’s always a pleasure working with Micheal Grants and his staff."
We responded:
"Julia, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! It was a pleasure to serve you."
Joyce Gottlieb
February 3, 2026
5
out of
5
rating by Joyce Gottlieb
"I have been a customer of the Michael Grant agency for many years. I have received excellent service from Frances. She is responsive, congenial and professional."
We responded:
"Joyce, thank you so much for being a valued part of the Michael Grant State Farm Agency family for so many years! We’re delighted to hear that Frances has been so responsive, congenial, and professional in supporting you. She’ll be very happy to know her efforts have made a positive impact. We truly appreciate your trust and look forward to continuing to serve you for years to come!"
angela moore
February 2, 2026
5
out of
5
rating by angela moore
"For over 20 years Mr. Grant and his team has always taking good care of yourself and my whole family needs. I thank him ."
We responded:
"Hey Angela, We're delighted to hear about your experience! Thanks a lot for the kind words and for trusting our agency for over 20 years! We’re really happy to be able to take care of you and your family insurance needs. Looking forward to many more years together!"
S Robinson
January 30, 2026
5
out of
5
rating by S Robinson
"I love this office and their staff...always kind, professional, and execute well. Thank you for your EXCELLENT SERVICE!!!!"
We responded:
"Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future!"
Bobby Calhoun
January 29, 2026
5
out of
5
rating by Bobby Calhoun
"Frances was a pleasure to work with and answered all my questions"
We responded:
"Bobby, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. "
Caprice S Bennett
January 24, 2026
5
out of
5
rating by Caprice S Bennett
"Mrs. Francis with Michael Grant - State Farm - Charlotte, NC - is the best. She is knowledgeable, kind and consistent."
We responded:
"Caprice, we're thrilled to hear that Francis provided you with knowledgeable, kind, and consistent service. We appreciate your support and look forward to continuing to assist you with all your insurance needs!"
James D' Antignac Sr.
January 23, 2026
5
out of
5
rating by James D' Antignac Sr.
"I had the privilege of working with Se'Nya, and she is the bomb.com. She was able to assist me with everything I asked for today. Thank you so much!!""
We responded:
"James, thank you for your wonderful feedback! We're delighted that Se'Nya could provide you with excellent support and make your experience a great one. We appreciate your trust and look forward to helping you again in the future!"
Jeff Land
January 23, 2026
5
out of
5
rating by Jeff Land
"Ive been with Michael Grant's Statefarm office since 2001, it's been nothing but a pleasure in doing business with them. Honest, trustworthy and compassionate are some of the words I'd easily use to describe my experience with this office. Thank you guys for your years of insurance for me and my properties."
We responded:
"Hi Jeff, Thank you so much for your loyalty and kind words! We’re honored to have had the opportunity to serve you since 2001. It means a lot to us to be described as honest, trustworthy, and compassionate. We truly appreciate your continued trust in Michael Grant’s State Farm office for your insurance needs and look forward to many more years of working together!"
Yan Huo
January 22, 2026
5
out of
5
rating by Yan Huo
"Michael and his team is always helpful and response quickly when I need assistance. Thank you."
We responded:
"Thank you so much for your kind words! We are delighted to hear that you had a positive experience. We're always here to assist you with any questions or needs regarding your policy. Your satisfaction means a lot to us! "
Marcella Jones
January 20, 2026
5
out of
5
rating by Marcella Jones
"It is always a pleasure to speak with Frances. She’s professional and personable at the same time. Feels like you’re speaking with a family member. Service is always great with them."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Michael Grant’s Team. Thank you for the fantastic review, Marcella! We are always here to help with your insurance needs here in CHARLOTTE."