State Farm® Insurance Agent Michael Grant
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ann Howze
April 23, 2026
5
out of
5
rating by Ann Howze
"I spoke with Frances today in reference to my mortgage insurance. She took time to find out exactly what transpired with my policy and called me back in a timely manner. She was effective and very pleasant. I was very satisfied."
We responded:
"Thank you for your kind review of State Farm Agent Michael Grant’s Team. We appreciate it!"
Stephen Nowak
April 17, 2026
5
out of
5
rating by Stephen Nowak
"Michael's office has taken care of my insurance needs in a prompt and professional manner for over two decades. Se'Naya just took care of a billing change in a very pleasant and seamless fasion."
We responded:
"Stephen, we truly appreciate your loyalty and the trust you’ve placed in Michael Grant State Farm agency over the past two decades. It’s wonderful to hear that Se'Naya provided you with pleasant and seamless service during your recent billing change. Thank you for your kind feedback – we’re always here to help!"
Stacey R
April 16, 2026
5
out of
5
rating by Stacey R
"Love this agency and have been with them for years. Frances and the other staff are AWESOME, HELPFUL, and PROFESSIONAL at every contact. Thank you for being GREAT!!!"
We responded:
"We truly appreciate your wonderful feedback and loyalty over the years! It’s great to know that Frances and the entire team have made such a positive impact with their professionalism and helpfulness. Thank you for being such a valued member of our State Farm family! !"
marye lasco
April 15, 2026
5
out of
5
rating by marye lasco
"I have to give a praise report on an awesome agent Se'Nya at State Farm. She goes that extra mile to help me stay on top of keeping up with my policies. Her personality makes you want to do the right thing for yourself. Even when you're in a bind she helps to get you through it. She is a keeper please hold on to her. " Thanks for looking out Se'Nya keep on shining the 🌟 you are.""
We responded:
"Marye, thank you so much for your kind words and thoughtful praise of Se'Nya! We're thrilled to hear how she goes the extra mile to support you and make managing your policies a positive experience. Se'Nya truly shines with her dedication and caring personality, and we're so grateful to have her on our team. We'll be sure to pass along your heartfelt message—she will be encouraged to keep up the great work. Thanks again for recognizing her outstanding service and for being a valued part of our State Farm family!"
Rebecca Shepard
April 13, 2026
5
out of
5
rating by Rebecca Shepard
"Thanks to Se'Nya for being patient and polite. Customer service skills were excellent. We are pleased to be part of State Farm. Keep up the good work."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Se'Nya provided patient and polite service with excellent customer care. We're proud to have you as part of the State Farm family and look forward to continuing to serve you. Thanks again for your kind words!"
Cody Hodge
April 9, 2026
5
out of
5
rating by Cody Hodge
"Shoutout to Michael & Se’Nya for all that they do! Incredibly responsive, helpful, and competitive in pricing for all your needs!"
We responded:
"Thank you so much for the shoutout! We're thrilled to hear we provided you with responsive and helpful service, along with competitive pricing. We truly appreciate your support and look forward to assisting you with all your future needs!"
Madeline Saunders unicorns store
April 2, 2026
5
out of
5
rating by Madeline Saunders unicorns store
"Ms. Frances goes above and beyond to make sure I have everything set for my insurance. She is consistent and very detailed in providing customer service. Great Job and keep up the good work that you provide to Statefarm customers."
We responded:
"Thank you for sharing your experience! We’re so proud to have Ms. Frances on our team—her dedication and attention to detail truly make a difference. We appreciate your kind words and will be sure to pass along your praise. Thanks again for trusting us with your insurance needs!"
Rashard Carpenter
March 30, 2026
5
out of
5
rating by Rashard Carpenter
"Se’Nya was great she gave excellent service very polite and helpful"
We responded:
"We appreciate you taking the time to share your experience! Se’Nya is committed to providing outstanding service, and we’re glad to hear she was polite and helpful throughout your interaction. Thank you for choosing us — we’re here whenever you need assistance!"
Latrice Jones
March 27, 2026
5
out of
5
rating by Latrice Jones
"Se’Nya listen to me fully, and got me right no matter how long it took, but she was very apologetic for even having me on the phone that long, but I didn’t mind because she made sure she did everything right to where I didn’t have to call back. She did very well she could handle my business anytime."
We responded:
"Thank you for sharing your experience! We’re so glad to hear that Se’Nya took the time to listen carefully and ensure everything was handled correctly. It’s wonderful to know her dedication made the process smooth for you, even if it took a bit longer. We appreciate your patience and kind words — Se’Nya will be thrilled to hear your feedback. We look forward to assisting you anytime!"
Deborah Scott
March 27, 2026
5
out of
5
rating by Deborah Scott
"State Farm Insurance has been my company for insurance needs for 50 years. Michael Grant is the absolutely best! He is caring and kind, very knowledgeable with what best suits the needs of our family. Thank you Michael for caring."
We responded:
"We truly appreciate your loyalty to State Farm over the past 50 years! It’s wonderful to hear that we have been such a caring and knowledgeable resource for your family. Thank you for taking the time to share your experience — it means a lot to us. We’re grateful to have you as part of the State Farm family and look forward to supporting your insurance needs for many years ahead!"
Nelson McCoy
March 24, 2026
5
out of
5
rating by Nelson McCoy
"This company is truly amazing and I appreciate the hospitality that they provide to their customers. Thank you for your support!"
We responded:
"Nelson, we really appreciate your wonderful feedback! It’s our pleasure to provide excellent hospitality and support to our customers. Thank you for choosing us for your insurance needs, and we’re excited to continue serving you!"
Doris Robinson
March 23, 2026
5
out of
5
rating by Doris Robinson
"Very decisive and straight to the point. Enjoyed talking to Micheal. I felt very comfortable speaking with him."
We responded:
"Hello Doris, we appreciate the 5 Star review and are happy to serve you. "
Joan Dunn
March 17, 2026
5
out of
5
rating by Joan Dunn
"Excellent efficient service ."
We responded:
"Thank you for your kind review of State Farm Agent Michael Grant’s Team. We appreciate it!"
Camden Murphy
March 16, 2026
5
out of
5
rating by Camden Murphy
"Frances was SO helpful when I had an urgent request. Thank you so much Frances!"
We responded:
"Camden, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Michael Grant’s Team!"
Bambi Brazzle
March 14, 2026
5
out of
5
rating by Bambi Brazzle
"It is always such a pleasure to call Michael Grant State Farm office, whether it be Mr. Grant himself or the folks he has on his team, everyone is always so kind and 100% helpful. It always feels like you are talking to an old friend. This week was no different when I needed a copy of my Homeowner's Insurance document Miss Se'Nya Bartlett was the Team Member to answer the phone and she was truly a pleasure and joy to speak with and she quickly got me exactly the document copy I needed. Thank You Very Much!"
We responded:
"Thank you for sharing such a wonderful review! We're delighted that our team, especially Se'Nya Bartlett, made your experience easy and pleasant. Providing friendly, attentive service is very important to us, and we're happy to hear you felt well taken care of. Please don’t hesitate to reach out anytime you need assistance—we’re always here to help!"
Gregory charlotte
March 6, 2026
5
out of
5
rating by Gregory charlotte
"A wonderful customer service. the customer rep was very professional. And she satisfied all my questions professionally."
We responded:
"Gregory, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! See you next time!"
Tim Williams
March 4, 2026
5
out of
5
rating by Tim Williams
"Mr Grant and his entire team are true professionals. Fast, effecient and courteous service. I highly recommend this agency for all your insurance needs. Special thanks to Ms. FRANCIS. She went above and beyond to make sure I had the coverages I needed. I highly recommend Ms. FRANCIS for all your insurance needs.... THANK YOU MS FRANCIS"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in CHARLOTTE to know that you had such a wonderful experience with us here on State Farm Agent Michael Grant’s Team. Thank you so much for the 5-stars, Tim! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michael Grant’s Team anytime. "
Althea Townes
February 24, 2026
5
out of
5
rating by Althea Townes
"Excellent service, very professional."
We responded:
"Althea, thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything, please don't hesitate to reach out to our team. _"
deborah burley
February 23, 2026
5
out of
5
rating by deborah burley
"Great customer service. I am helping my Mother now with her insurance needs, as she is getting a bit up in age. She has been with Michael Grant for many years. Frances has been such a pleasure to work with. As I live out of state, she has been very helpful , friendly and understanding. Thanks Francis!"
We responded:
"Deborah, thank you for sharing your positive experience! We're so glad Frances has been friendly, understanding, and helpful, especially with you being out of state. It means a lot to us that your mother has trusted Michael Grant State Farm Agency for many years, and we look forward to continuing to provide excellent service for your family. Thanks again for your kind words!"
Michael Newton
February 20, 2026
5
out of
5
rating by Michael Newton
"They been very helpful when I call i am very pleased with them"
We responded:
"Thank you for your kind review of State Farm Agent Michael Grant’s Team. We appreciate it!"
Chris Ervin
February 20, 2026
5
out of
5
rating by Chris Ervin
"Great experience very nice and helpful."
We responded:
"Thank you for the amazing review, Chris! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Zoe Winston
February 16, 2026
5
out of
5
rating by Zoe Winston
"I got a call to let me know about my up coming premium. I had a very nice experience and conversation. She was able to answer my questions. I have been with Michael Grant for many years and I have always had good service."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in CHARLOTTE to know that you had such a wonderful experience with us here on State Farm Agent Michael Grant’s Team.Zoe, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! See you next time!"
Carlos J
February 13, 2026
5
out of
5
rating by Carlos J
"100 percent customer service with Se'nya A+ assisting me. Thank you..."
We responded:
"Happy you were satisfied with the service Deion provided. "
Jim Harwood
February 9, 2026
5
out of
5
rating by Jim Harwood
"Michael has always been a big help when wading through insurance issues / policies etc. His assistant Francis Massey is outstanding. I needed some up dated forms and she had them filled out and mailed within 2 hours of my request. Do business with this professional group of people, you wont be disappointed . Jim Harwood"
We responded:
"Jim, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Michael Grant’s Team—we are always here to help!"
Elle Cencic
February 7, 2026
5
out of
5
rating by Elle Cencic
"Se’Nya took the time to call and explain my policy changes (decrease in auto premium!) and was patient when answering all my questions."
We responded:
"Thank you so much for your kind words! We're glad Se’Nya could take the time to clearly explain your policy changes and help answer all your questions. Providing excellent service and making sure you feel confident about your insurance coverage is our top priority. If you ever need anything else, don’t hesitate to reach out!"